Routine servicing
For systems that are operating but need cleaning, inspection and performance checks. We can discuss a one-off service or ongoing maintenance.
Book servicing
REFCOM F-Gas certified team
Air conditioning servicing and repairs across the East Midlands
Book routine maintenance or tell us about a system that is leaking, noisy or no longer heating or cooling correctly.
- One-off servicing
- Planned maintenance
- Fault assessment
Choose the right starting point
Routine servicing or fault assessment?
You do not need to diagnose the problem yourself. Tell us what you have noticed and we will help choose the right visit.
Fault assessment
For systems with leaks, unusual noises, error codes, weak airflow or poor heating and cooling. We assess the fault before recommending work.
Ask about a repairCommercial maintenance
For offices, shops, hospitality, server rooms and other regularly used systems. We can discuss suitable service intervals for the equipment and use.
Discuss maintenance
What we check
A useful service should leave you informed
Service requirements vary by system and usage. We inspect the equipment, carry out the checks appropriate to it and explain anything that needs attention.
Before the visit
If possible, tell us the make, model, approximate age and when it was last serviced. For a fault, include any error code and when the problem started.
After the checks
If further work is recommended, we explain the issue and scope before additional work is agreed.
Book an AssessmentA service may include
- Filter, airflow and cleanliness checks
- Indoor and outdoor unit inspection
- Condensate drainage checks
- Electrical and control checks
- Operating temperature and performance checks
- Refrigerant checks appropriate to the system
The exact work depends on the system, condition and access.
When to ask for help
Common signs that need attention
Weak or warm airflow
The system runs but the room is not reaching the selected temperature.
Water or ice
Drips, staining or ice forming on the indoor or outdoor equipment.
New noises
Rattling, buzzing, grinding or other sounds that were not there before.
Unusual smells
Musty or unpleasant smells when the system starts or runs.
Error codes
A warning light or code appears on the unit or controller.
Higher energy use
The system is running longer or using more energy for the same result.
Areas covered
Servicing and repairs across the East Midlands
Choose your county for local coverage details.
Common questions
Servicing and repair questions
The right interval depends on the system, manufacturer guidance, operating environment and how heavily it is used. Commercial equipment may need more frequent attention than a lightly used domestic unit.
Tell us the make, model and problem if known. We will confirm whether the team can assess that equipment before arranging the visit.
If water could damage the property, electrical parts are affected, or ice is building up, switch the system off and contact us for advice. Do not remove covers or attempt refrigerant work yourself.
If the assessment identifies further work, we explain what has been found and the proposed scope before additional work is agreed.
The make and model, approximate age, last service date, postcode, error codes and a short description are useful. A photo of the unit or controller can also help when WhatsApp is available.